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Debt relief & credit repair

Complaint 13412949 Shellpoint Mortgage Servicing

Explained
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Florida 32205
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 8, 2025Complaint received
  2. May 8, 2025Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about didn't provide services promised

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Debt relief & credit repairDidn't provide services promisedCAIn progressYes
Jun 18, 2026Debt relief & credit repairDidn't provide services promisedORExplainedNo
May 14, 2026Debt relief & credit repairDidn't provide services promisedWAExplainedYes
Mar 2, 2026Debt relief & credit repairDidn't provide services promisedGAExplainedYes
Sep 5, 2025Debt relief & credit repairDidn't provide services promisedORExplainedYes
Aug 14, 2025Debt relief & credit repairDidn't provide services promisedTNExplainedYes
May 20, 2025Debt relief & credit repairDidn't provide services promisedMDExplainedYes
May 7, 2025Debt relief & credit repairDidn't provide services promisedNJExplainedYes
May 6, 2025Debt relief & credit repairDidn't provide services promisedMTExplainedYes
Feb 2, 2025Debt relief & credit repairDidn't provide services promisedMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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