Case file
- Product
- Debt or credit management · Mortgage modification or foreclosure avoidance
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 1, 2026Complaint received
- Oct 1, 2026Sent to Shellpoint Mortgage Servicing
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about didn't provide services promised
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 18, 2026 | Debt relief & credit repair | Didn't provide services promised | OR | Explained | No |
| May 14, 2026 | Debt relief & credit repair | Didn't provide services promised | WA | Explained | Yes |
| Mar 2, 2026 | Debt relief & credit repair | Didn't provide services promised | GA | Explained | Yes |
| Sep 5, 2025 | Debt relief & credit repair | Didn't provide services promised | OR | Explained | Yes |
| Aug 14, 2025 | Debt relief & credit repair | Didn't provide services promised | TN | Explained | Yes |
| May 20, 2025 | Debt relief & credit repair | Didn't provide services promised | MD | Explained | Yes |
| May 8, 2025 | Debt relief & credit repair | Didn't provide services promised | FL | Explained | Yes |
| May 7, 2025 | Debt relief & credit repair | Didn't provide services promised | NJ | Explained | Yes |
| May 6, 2025 | Debt relief & credit repair | Didn't provide services promised | MT | Explained | Yes |
| Feb 2, 2025 | Debt relief & credit repair | Didn't provide services promised | MD | Explained | Yes |
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