Case file
Payday & personal loans
Complaint 13488120 American Express
Money back- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- May 13, 2025Complaint received
- May 13, 2025Sent to American Express
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More American Express complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 21, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Jul 9, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Explained | Yes |
| May 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MO | Money back | Yes |
| Nov 11, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | NJ | Explained | Yes |
| Jan 18, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 15, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Dec 14, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Jul 3, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| Dec 9, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
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