Case file
Payday & personal loans
Complaint 24025977 American Express
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Personal line of credit
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 9, 2026Complaint received
- Jul 9, 2026Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 21, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| May 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MO | Money back | Yes |
| Nov 11, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | NJ | Explained | Yes |
| May 13, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Money back | Yes |
| Jan 18, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 15, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Dec 14, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Jul 3, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| Dec 9, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
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