Case file
Payday & personal loans
Complaint 21730335 American Express
Money back- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Apr 29, 2026Complaint received
- Apr 29, 2026Sent to American Express
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More American Express complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 21, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Jul 9, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Explained | Yes |
| May 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Nov 11, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | NJ | Explained | Yes |
| May 13, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Money back | Yes |
| Jan 18, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 15, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Dec 14, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Jul 3, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| Dec 9, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
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