Case file
Payday & personal loans
Complaint 17169141 American Express
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 11, 2025Complaint received
- Nov 11, 2025Sent to American Express
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 21, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Jul 9, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Explained | Yes |
| May 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MO | Money back | Yes |
| May 13, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | TN | Money back | Yes |
| Jan 18, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Apr 15, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Dec 14, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Jul 3, 2023 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| Dec 9, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
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