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Mortgages

Complaint 13505916 Home Loan Center

Explained
Product
Mortgage · Conventional home mortgage
Detail
Loan estimate or other related disclosures
From
Oregon 97471
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 15, 2025Complaint received
  2. May 22, 2025Sent to Home Loan Center (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Home Loan Center complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Oct 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPAExplainedYes
Oct 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingLAExplainedYes
Jun 6, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingIAExplainedYes
Nov 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Apr 14, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Mar 2, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Jan 30, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageMIExplainedYes
Jan 19, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Sep 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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