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Mortgages

Complaint 13519449 NBT Bancorp

Explained
Product
Mortgage · Other type of mortgage
Detail
Closing disclosure or other related disclosures
From
New Jersey 07860
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 14, 2025Complaint received
  2. May 14, 2025Sent to NBT Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesClosing on a mortgageDelays with the closing processCTExplainedYes
Jun 23, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCTExplainedYes
Dec 5, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYExplainedYes
Nov 23, 2021MortgagesClosing on a mortgagePAExplainedYes
Jul 26, 2021MortgagesClosing on a mortgageOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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