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Mortgages

Complaint 14241966 NBT Bancorp

Explained
Product
Mortgage · Conventional home mortgage
Detail
Changes in loan terms during or after closing
From
Connecticut 064XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 23, 2025Complaint received
  2. Jun 30, 2025Sent to NBT Bancorp (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026MortgagesClosing on a mortgageDelays with the closing processCTExplainedYes
May 14, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNJExplainedYes
Dec 5, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYExplainedYes
Nov 23, 2021MortgagesClosing on a mortgagePAExplainedYes
Jul 26, 2021MortgagesClosing on a mortgageOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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