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Case file

Payday & personal loans

Complaint 13536213 U.S. Bank

Explained
Company
U.S. Bank
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
California 92882
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 15, 2025Complaint received
  2. May 30, 2025Sent to U.S. Bank (15 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about charged fees or interest you didn't expect

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Aug 10, 2025Payday & personal loansCharged fees or interest you didn't expectIAExplainedYes
Jul 18, 2025Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Aug 6, 2024Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 17, 2024Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Jun 24, 2024Payday & personal loansCharged fees or interest you didn't expectMNFixedYes
Mar 6, 2024Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Mar 5, 2023Payday & personal loansCharged fees or interest you didn't expectIDMoney backYes
Dec 15, 2022Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Dec 2, 2022Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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