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Mortgages

Complaint 13656599 Brightfunders

Explained
Product
Mortgage · Conventional home mortgage
Detail
Delays in the application process
From
North Carolina 278XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 22, 2025Complaint received
  2. Jul 11, 2025Sent to Brightfunders (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Brightfunders complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTNExplainedYes
Jul 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Jul 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTExplainedYes
Jun 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMOExplainedYes
Feb 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingDCExplainedNo
Dec 23, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTXExplainedYes
Apr 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Mar 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processOHExplainedYes
Dec 19, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsGAExplainedYes
Mar 27, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processSDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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