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Case file

Prepaid & gift cards

Complaint 13723664 Self Financial

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Georgia 30311
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 26, 2025Complaint received
  2. May 26, 2025Sent to Self Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Self Financial complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
May 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardSCExplainedYes
Jan 21, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardWAExplainedYes
Jan 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMSExplainedYes
Apr 19, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCExplainedYes
Apr 2, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMDExplainedYes
Jul 14, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
Dec 4, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardPAExplainedYes
Jun 26, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
May 31, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCExplainedYes
Apr 28, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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