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Case file

Prepaid & gift cards

Complaint 18888482 Self Financial

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting, activating, or registering a card
From
Washington 983XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 21, 2026Complaint received
  2. Jan 21, 2026Sent to Self Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Self Financial complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
May 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardSCExplainedYes
Jan 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMSExplainedYes
May 26, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Apr 19, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCExplainedYes
Apr 2, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMDExplainedYes
Jul 14, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
Dec 4, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardPAExplainedYes
Jun 26, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
May 31, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNCExplainedYes
Apr 28, 2021Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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