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Money transfers & apps

Complaint 13737835 Betterment

Explained
Company
Betterment
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Washington 98406
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 27, 2025Complaint received
  2. Jul 13, 2025Sent to Betterment (47 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Betterment complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Feb 10, 2022Money transfers & appsConfusing or missing disclosuresNYExplainedYes

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