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Money transfers & apps

Complaint 5208035 Betterment

Explained
Company
Betterment
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
New York 11101
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 10, 2022Complaint received
  2. Mar 1, 2022Sent to Betterment (19 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Betterment complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
May 27, 2025Money transfers & appsConfusing or missing disclosuresWAExplainedYes

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