Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 13753301 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Florida 32953
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 28, 2025Complaint received
  2. Jun 11, 2025Sent to Mr. Cooper (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Mr. Cooper?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Mr. Cooper's record

More Mr. Cooper complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2025CryptoUnexpected or other feesALExplainedYes
Mar 1, 2021Prepaid & gift cardsUnexpected or other feesMOExplainedYes
Jul 15, 2019Debt relief & credit repairUnexpected or other feesFLExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience