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Case file

Prepaid & gift cards

Complaint 4174190 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Credit card or prepaid card · General-purpose prepaid card
From
Missouri 64127
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 1, 2021Complaint received
  2. Mar 4, 2021Sent to Mr. Cooper (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about unexpected or other fees

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Nov 3, 2025CryptoUnexpected or other feesALExplainedYes
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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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