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Student loans

Complaint 1378204 Student Loan Finance

Explained
Product
Student loan · Non-federal student loan
Detail
Can't get flexible payment options
From
Illinois 62234
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 15, 2015Complaint received
  2. May 18, 2015Sent to Student Loan Finance (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Finance complaints about can't repay my loan

ReceivedAboutIssueStateAnswerOn time
Apr 8, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsWIExplainedYes
Oct 22, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsMDExplainedYes
May 7, 2016Student loansCan't repay my loanCan't temporarily postpone paymentsCAExplainedYes
Feb 1, 2016Student loansCan't repay my loanCan't decrease my monthly paymentsIAExplainedYes
Jul 10, 2015Student loansCan't repay my loanCan't get flexible payment optionsMNFixedYes
Apr 2, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsOHExplainedYes
Feb 25, 2015Student loansCan't repay my loanCan't decrease my monthly paymentsMNExplainedYes
Nov 25, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsMNExplainedYes
Sep 29, 2014Student loansCan't repay my loanCan't get flexible payment optionsCOFixedYes
Sep 11, 2014Student loansCan't repay my loanCan't get flexible payment optionsMNFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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