Complaint log
Student Loan Finance complaint log
The newest complaints about Student Loan Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 15, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 22, 2020 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| May 13, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 16, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 17, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Feb 7, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 5, 2020 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Nov 22, 2019 | Payday & personal loans | Getting the loan | Explained |
| Jul 11, 2019 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 29, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Nov 15, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 4, 2018 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 17, 2017 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 8, 2017 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Apr 25, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 8, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 11, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 28, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 2, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Oct 22, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Oct 11, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 5, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jun 26, 2016 | Student loans | Getting a loanCan't qualify for a loan | Explained |
| May 7, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Mar 17, 2016 | Student loans | Getting a loanCan't qualify for a loan | Fixed |
| Feb 1, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jan 12, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Nov 21, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 19, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Money back |
| Aug 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 10, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Jun 10, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| May 15, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Apr 2, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Mar 31, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Feb 25, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 16, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 13, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Nov 25, 2014 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Oct 11, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Sep 29, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Sep 26, 2014 | Debt collection | Taking/threatening an illegal actionAttempted to/Collected exempt funds | Explained |
| Sep 11, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Aug 6, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 18, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Feb 18, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Feb 3, 2014 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jan 28, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works