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Case file

Money transfers & apps

Complaint 13819142 Remitly

Explained
Company
Remitly
Product
Money transfer, virtual currency, or money service · International money transfer
From
California 94040
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 31, 2025Complaint received
  2. May 31, 2025Sent to Remitly
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Remitly complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Aug 14, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Jun 17, 2026Money transfers & appsConfusing or missing disclosuresMDExplainedYes
May 14, 2026Money transfers & appsConfusing or missing disclosuresPAExplainedYes
Apr 25, 2026Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Apr 11, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Apr 6, 2026Money transfers & appsConfusing or missing disclosuresILExplainedYes
Jan 30, 2026Money transfers & appsConfusing or missing disclosuresAZExplainedYes
Jan 8, 2026Money transfers & appsConfusing or missing disclosuresMAExplainedYes
Oct 29, 2025Money transfers & appsConfusing or missing disclosuresAZExplainedYes
Sep 18, 2025Money transfers & appsConfusing or missing disclosuresNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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