Case file
Mortgages
Complaint 13863200 Eastern Bankshares
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 3, 2025Complaint received
- Jun 3, 2025Sent to Eastern Bankshares
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Eastern Bankshares complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 1, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | MA | Explained | Yes |
| Jan 23, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | MA | Explained | Yes |
| Jul 14, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NH | Explained | Yes |
| May 9, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MA | Explained | Yes |
| Jul 9, 2020 | Mortgages | Struggling to pay mortgage | MA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.