Case file
Mortgages
Complaint 3739532 Eastern Bankshares
Explained- Product
- Mortgage · FHA mortgage
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 9, 2020Complaint received
- Jul 22, 2020Sent to Eastern Bankshares (13 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Eastern Bankshares complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 1, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | MA | Explained | Yes |
| Jan 23, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | MA | Explained | Yes |
| Jul 14, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | NH | Explained | Yes |
| Jun 3, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MA | Explained | Yes |
| May 9, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | MA | Explained | Yes |
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