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Mortgages

Complaint 13996216 Upstart

Explained
Company
Upstart
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Application denials
From
New Jersey 08079
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 10, 2025Complaint received
  2. Jun 10, 2025Sent to Upstart
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upstart complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsKSExplainedYes
Oct 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
Jul 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCTExplainedYes
Jul 7, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processAZExplainedYes
Jan 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes
Feb 16, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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