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Mortgages

Complaint 18986695 Upstart

Explained
Company
Upstart
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Application denials
From
Kansas 67212
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 25, 2026Complaint received
  2. Jan 25, 2026Sent to Upstart
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upstart complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
Jul 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCTExplainedYes
Jul 7, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processAZExplainedYes
Jun 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNJExplainedYes
Jan 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMDExplainedYes
Feb 16, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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