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Mortgages

Complaint 14022955 Intercontinental Exchange

Explained
Product
Mortgage · Other type of mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Virginia 22407
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 11, 2025Complaint received
  2. Jun 11, 2025Sent to Intercontinental Exchange
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Intercontinental Exchange complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAIn progressYes
Oct 28, 2026MortgagesTrouble during payment processLien releaseNCIn progressYes
Sep 7, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jul 25, 2025MortgagesTrouble during payment processFees chargedMNExplainedYes
May 1, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Dec 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Aug 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Dec 13, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyKYExplainedYes
Sep 3, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyKYExplainedYes
Jun 26, 2023MortgagesTrouble during payment processOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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