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Mortgages

Complaint 7171064 Intercontinental Exchange

Explained
Product
Mortgage · VA mortgage
From
Ohio 44514
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 26, 2023Complaint received
  2. Jun 26, 2023Sent to Intercontinental Exchange
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Intercontinental Exchange complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAIn progressYes
Oct 28, 2026MortgagesTrouble during payment processLien releaseNCIn progressYes
Sep 7, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jul 25, 2025MortgagesTrouble during payment processFees chargedMNExplainedYes
Jun 11, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
May 1, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Dec 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Aug 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Dec 13, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyKYExplainedYes
Sep 3, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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