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Complaint log

Intercontinental Exchange complaint log

The newest complaints about Intercontinental Exchange, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 9, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAIn progressYes
Oct 28, 2026MortgagesTrouble during payment processLien releaseNCIn progressYes
Sep 7, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Sep 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 days-In progressYes
May 14, 2026MortgagesIncorrect information on your reportAccount status incorrectNYExplainedYes
Nov 24, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMEFixedYes
Nov 17, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Oct 3, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Sep 27, 2025MortgagesStruggling to pay mortgageForeclosureMIExplainedYes
Sep 18, 2025Credit reportingIncorrect information on your reportAccount status incorrectWAExplainedYes
Sep 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Sep 4, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMOExplainedYes
Jul 25, 2025MortgagesTrouble during payment processFees chargedMNExplainedYes
Jul 13, 2025Debt collectionAttempts to collect debt not owedDebt was paidGAExplainedYes
Jun 11, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Jun 5, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
May 1, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Apr 24, 2025MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Apr 23, 2025MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Mar 20, 2025MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
Jan 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Dec 30, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Dec 19, 2024MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Oct 15, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresOHExplainedYes
Oct 11, 2024Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Aug 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Aug 8, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Aug 8, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Aug 7, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayTNExplainedYes
Jul 3, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMDExplainedYes
May 14, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureKYExplainedYes
May 9, 2024Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes
Apr 23, 2024CryptoWrong amount charged or receivedTXExplainedYes
Apr 22, 2024MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Mar 18, 2024MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Dec 13, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyKYExplainedYes
Nov 24, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processVAExplainedYes
Sep 3, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyKYExplainedYes
Aug 28, 2023MortgagesClosing on a mortgageFees or costs after closing-ExplainedYes
Jul 28, 2023MortgagesClosing on a mortgageNYFixedYes
Jul 24, 2023Money transfers & appsFraud or scamNYExplainedYes
Jun 26, 2023MortgagesTrouble during payment processOHExplainedYes
Feb 27, 2023CryptoUnexpected or other feesCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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