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Case file

Prepaid & gift cards

Complaint 14030023 JPMorgan Chase

Explained
Product
Prepaid card · Payroll card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
California 90043
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 11, 2025Complaint received
  2. Jun 11, 2025Sent to JPMorgan Chase
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMIExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYExplainedYes
Jun 5, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
May 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
May 4, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
Mar 6, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXMoney backYes
Jan 29, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCOExplainedYes
Jan 13, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTXExplainedYes
Oct 24, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Oct 4, 2025Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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