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Mortgages

Complaint 14134331 Santander Holdings USA

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Vermont 05859
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 17, 2025Complaint received
  2. Jun 17, 2025Sent to Santander Holdings USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Holdings USA complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingRIExplainedYes
Jul 16, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Apr 1, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Mar 25, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Feb 4, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Sep 22, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Jul 7, 2025MortgagesClosing on a mortgageFees or costs after closingNJExplainedYes
Feb 19, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAExplainedYes
Dec 18, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAExplainedYes
May 26, 2023MortgagesClosing on a mortgagePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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