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Mortgages

Complaint 24533510 Santander Holdings USA

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Rhode Island 02895
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 23, 2026Complaint received
  2. Aug 3, 2026Sent to Santander Holdings USA (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Holdings USA complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 16, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Apr 1, 2026MortgagesClosing on a mortgageDelays with the closing processNYExplainedYes
Mar 25, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Feb 4, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNCExplainedYes
Sep 22, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNJExplainedYes
Jul 7, 2025MortgagesClosing on a mortgageFees or costs after closingNJExplainedYes
Jun 17, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingVTExplainedYes
Feb 19, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAExplainedYes
Dec 18, 2023MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAExplainedYes
May 26, 2023MortgagesClosing on a mortgagePAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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