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Mortgages

Complaint 14158422 Cadence Bank

Explained
Product
Mortgage · VA mortgage
Detail
Escrow, taxes, or insurance
From
Florida 325XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 18, 2025Complaint received
  2. Jun 18, 2025Sent to Cadence Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cadence Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026MortgagesTrouble during payment processPaying off the loanTXFixedYes
Mar 30, 2026MortgagesTrouble during payment processPayment processMSFixedYes
Mar 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSExplainedYes
Mar 16, 2026MortgagesTrouble during payment processPayment processALExplainedYes
Feb 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMSMoney backYes
Dec 18, 2025MortgagesTrouble during payment processFees chargedTXExplainedYes
Nov 17, 2025MortgagesTrouble during payment processPayment processMSMoney backYes
Oct 20, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALFixedYes
Aug 29, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
Mar 17, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceALMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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