Case file
Mortgages
Complaint 19656382 Cadence Bank
Money back- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Feb 20, 2026Complaint received
- Feb 20, 2026Sent to Cadence Bank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Cadence Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 16, 2026 | Mortgages | Trouble during payment processPaying off the loan | TX | Fixed | Yes |
| Mar 30, 2026 | Mortgages | Trouble during payment processPayment process | MS | Fixed | Yes |
| Mar 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MS | Explained | Yes |
| Mar 16, 2026 | Mortgages | Trouble during payment processPayment process | AL | Explained | Yes |
| Dec 18, 2025 | Mortgages | Trouble during payment processFees charged | TX | Explained | Yes |
| Nov 17, 2025 | Mortgages | Trouble during payment processPayment process | MS | Money back | Yes |
| Oct 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AL | Fixed | Yes |
| Aug 29, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | TX | Explained | Yes |
| Jun 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Mar 17, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AL | Money back | Yes |
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