Case file
Mortgages
Complaint 20308863 Cadence Bank
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 16, 2026Complaint received
- Mar 16, 2026Sent to Cadence Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Cadence Bank complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 16, 2026 | Mortgages | Trouble during payment processPaying off the loan | TX | Fixed | Yes |
| Mar 30, 2026 | Mortgages | Trouble during payment processPayment process | MS | Fixed | Yes |
| Mar 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MS | Explained | Yes |
| Feb 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MS | Money back | Yes |
| Dec 18, 2025 | Mortgages | Trouble during payment processFees charged | TX | Explained | Yes |
| Nov 17, 2025 | Mortgages | Trouble during payment processPayment process | MS | Money back | Yes |
| Oct 20, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AL | Fixed | Yes |
| Aug 29, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | TX | Explained | Yes |
| Jun 18, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Mar 17, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AL | Money back | Yes |
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