Complaint 14188730 Townebank

Explained

Company: Townebank
Product: Mortgage · VA mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
Detail: Trying to communicate with the company to fix an issue with the application process
From: Texas 78746
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 20, 2025Complaint received
Jul 9, 2025Sent to Townebank (19 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Townebank complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
Sep 27, 2023	Mortgages	Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing	MD	Explained	Yes
Aug 29, 2023	Mortgages	Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process	MD	Explained	Yes
Mar 22, 2021	Mortgages	Applying for a mortgage or refinancing an existing mortgage	VA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works