Case file
Prepaid & gift cards
Complaint 14209449 Discover
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Trouble getting, activating, or registering a card
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 23, 2025Complaint received
- Jul 28, 2025Sent to Discover (35 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Discover complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 12, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | MA | Explained | Yes |
| Jul 2, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | TX | Explained | Yes |
| Jul 2, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | GA | Explained | Yes |
| Jun 2, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | NY | Explained | Yes |
| May 23, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | NY | Fixed | Yes |
| Dec 13, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | AZ | Explained | Yes |
| Aug 3, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | TN | Explained | Yes |
| Jul 4, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | GA | Explained | Yes |
| Jun 26, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | NY | Fixed | Yes |
| Mar 5, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | AZ | Explained | Yes |
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