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Case file

Prepaid & gift cards

Complaint 7018160 Discover

Fixed
Company
Discover
Product
Credit card or prepaid card · Student prepaid card
Detail
Trouble closing card
From
New York 10457
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. May 23, 2023Complaint received
  2. May 23, 2023Sent to Discover
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Discover complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Feb 12, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardMAExplainedYes
Jun 23, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardPAExplainedYes
Jul 2, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXExplainedYes
Jul 2, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Jun 2, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
Dec 13, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardAZExplainedYes
Aug 3, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTNExplainedYes
Jul 4, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Jun 26, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYFixedYes
Mar 5, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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