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Case file

Prepaid & gift cards

Complaint 19453638 Discover

Explained
Company
Discover
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting, activating, or registering a card
From
Massachusetts XXXXX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 12, 2026Complaint received
  2. Feb 12, 2026Sent to Discover
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Discover complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardPAExplainedYes
Jul 2, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTXExplainedYes
Jul 2, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Jun 2, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
May 23, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYFixedYes
Dec 13, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardAZExplainedYes
Aug 3, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTNExplainedYes
Jul 4, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardGAExplainedYes
Jun 26, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNYFixedYes
Mar 5, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardAZExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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