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Student loans

Complaint 14360699 KeyBank

Fixed
Company
KeyBank
Product
Student loan · Private student loan
Detail
Received bad information about your loan
From
Florida 33073
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Jun 29, 2025Complaint received
  2. Jul 9, 2025Sent to KeyBank (10 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More KeyBank complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Student loansDealing with your lender or servicerProblem with customer serviceMIExplainedYes
Jul 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Jun 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Jun 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
May 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanALExplainedYes
Oct 28, 2025Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Oct 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanOHMoney backYes
Jul 28, 2025Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Jul 21, 2025Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Aug 29, 2024Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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