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Case file

Prepaid & gift cards

Complaint 14377602 Synovus Bank

Explained
Product
Prepaid card · General-purpose prepaid card
From
Texas 77388
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 30, 2025Complaint received
  2. Jun 30, 2025Sent to Synovus Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synovus Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2025Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Feb 25, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Dec 31, 2024Prepaid & gift cardsUnexpected or other feesSCExplainedYes
Mar 12, 2024Money transfers & appsUnexpected or other feesILExplainedYes
May 7, 2023Prepaid & gift cardsUnexpected or other feesSCExplainedYes
Apr 11, 2023Prepaid & gift cardsUnexpected or other feesMIExplainedYes
Mar 18, 2023Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Nov 29, 2022Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Nov 30, 2021Prepaid & gift cardsUnexpected or other feesAZExplainedYes
Sep 16, 2021Prepaid & gift cardsUnexpected or other feesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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