Case file
Credit cards
Complaint 14445938 UMB Financial
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Jul 3, 2025Complaint received
- Aug 14, 2025Sent to UMB Financial (42 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More UMB Financial complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MD | Explained | Yes |
| Sep 4, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | Explained | Yes |
| Apr 5, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | IA | Explained | Yes |
| May 20, 2019 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | KS | Explained | Yes |
| May 15, 2019 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | OK | Explained | Yes |
| Apr 3, 2019 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NE | Explained | Yes |
| Nov 14, 2018 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
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