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Credit cards

Complaint 3073930 UMB Financial

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Missouri 63146
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 14, 2018Complaint received
  2. Nov 16, 2018Sent to UMB Financial (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More UMB Financial complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMDExplainedYes
Jul 3, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsKSFixedYes
Sep 4, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsFLExplainedYes
Apr 5, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsIAExplainedYes
May 20, 2019Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsKSExplainedYes
May 15, 2019Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsOKExplainedYes
Apr 3, 2019Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNEExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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