Case file
Credit cards
Complaint 3200778 UMB Financial
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 3, 2019Complaint received
- Apr 3, 2019Sent to UMB Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More UMB Financial complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MD | Explained | Yes |
| Jul 3, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | KS | Fixed | Yes |
| Sep 4, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | Explained | Yes |
| Apr 5, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | IA | Explained | Yes |
| May 20, 2019 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | KS | Explained | Yes |
| May 15, 2019 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | OK | Explained | Yes |
| Nov 14, 2018 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
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