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Auto loans & leases

Complaint 14572928 Upgrade

Explained
Company
Upgrade
Product
Vehicle loan or lease · Loan
Detail
Problem related to refinancing
From
California 92663
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 10, 2025Complaint received
  2. Jul 21, 2025Sent to Upgrade (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offGAExplainedYes
Feb 7, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingFLExplainedYes
Jan 29, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanILExplainedYes
Sep 18, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMEExplainedYes
Mar 13, 2025Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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