Complaint 16010535 Upgrade

Explained

Company: Upgrade
Product: Vehicle loan or lease · Loan
Issue: Problems at the end of the loan or lease
Detail: Unable to receive car title or other problem after the loan is paid off
From: Maine 04963
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days

Sep 18, 2025Complaint received
Sep 18, 2025Sent to Upgrade
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about problems at the end of the loan or lease

Received	About	Issue	State	Answer	On time
Sep 26, 2026	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	GA	Explained	Yes
Feb 7, 2026	Auto loans & leases	Problems at the end of the loan or leaseProblem related to refinancing	FL	Explained	Yes
Jan 29, 2026	Auto loans & leases	Problems at the end of the loan or leaseProblem with paying off the loan	IL	Explained	Yes
Jul 10, 2025	Auto loans & leases	Problems at the end of the loan or leaseProblem related to refinancing	CA	Explained	Yes
Mar 13, 2025	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works