Case file
Mortgages
Complaint 14664847 MortgagePros
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Confusing or misleading advertising or marketing
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 15, 2025Complaint received
- Jul 21, 2025Sent to MortgagePros (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More MortgagePros complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MI | Explained | Yes |
| Oct 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MI | Explained | Yes |
| Oct 7, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MA | Explained | Yes |
| Sep 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CA | Explained | Yes |
| Sep 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AZ | Explained | Yes |
| Sep 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | KY | Explained | Yes |
| Aug 18, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | MI | Explained | Yes |
| Aug 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | WA | Explained | Yes |
| Jul 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | IN | Explained | Yes |
| Jul 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | NC | Explained | Yes |
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