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Complaint log

MortgagePros complaint log

The newest complaints about MortgagePros, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMIExplainedYes
Oct 23, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCTExplainedYes
Oct 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMIExplainedYes
Oct 9, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMEExplainedYes
Oct 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMAExplainedYes
Sep 30, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Sep 29, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMNExplainedYes
Sep 25, 2026MortgagesTrouble during payment processInterest rateMSExplainedYes
Sep 16, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresIDExplainedYes
Sep 16, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedYes
Sep 15, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingAZExplainedYes
Sep 4, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingSCExplainedYes
Sep 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingKYExplainedYes
Aug 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Aug 11, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
Jul 31, 2026MortgagesClosing on a mortgageDelays with the closing processPAExplainedYes
Jul 22, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
Jul 21, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMSExplainedYes
Jul 20, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingINExplainedYes
Jul 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNCExplainedYes
Jul 8, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresWIExplainedYes
Jul 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingFLExplainedYes
Jun 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Jun 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processTNExplainedYes
May 31, 2026MortgagesClosing on a mortgageDelays with the closing processKYExplainedYes
May 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
May 10, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMSExplainedYes
May 5, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processGAExplainedYes
Apr 28, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMSExplainedYes
Apr 14, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Apr 7, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreCAExplainedYes
Mar 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Mar 17, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processDEExplainedYes
Feb 20, 2026MortgagesImproper use of your reportReceived unsolicited financial product or insurance offers after opting outILExplainedYes
Feb 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processAZExplainedYes
Feb 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Jan 20, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCTExplainedYes
Dec 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingINExplainedYes
Dec 5, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingAZExplainedYes
Dec 5, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingGAExplainedYes
Nov 17, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMIExplainedYes
Oct 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTExplainedYes
Sep 30, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNJExplainedYes
Sep 30, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMSExplainedYes
Sep 21, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCOExplainedYes
Sep 3, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMEExplainedYes
Aug 7, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outNJExplainedYes
Aug 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingPAExplainedYes
Jul 29, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedYes
Jul 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingKYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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