Case file
Student loans
Complaint 14685252 Texas Higher Education Coordinating Board
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 16, 2025Complaint received
- Jul 16, 2025Sent to Texas Higher Education Coordinating Board
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Texas Higher Education Coordinating Board complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 13, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Jan 13, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Jan 10, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | Explained | No |
| Feb 13, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | Explained | Yes |
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| Jun 10, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | AZ | Explained | Yes |
| Oct 5, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MD | Explained | Yes |
| Jul 15, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Sep 21, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Aug 15, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
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