Case file
Student loans
Complaint 18711870 Texas Higher Education Coordinating Board
Explained- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 13, 2026Complaint received
- Jan 14, 2026Sent to Texas Higher Education Coordinating Board (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Texas Higher Education Coordinating Board complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 13, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Jan 10, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | Explained | No |
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| Oct 5, 2023 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | MD | Explained | Yes |
| Jul 15, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Sep 21, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
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