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Complaint log

Texas Higher Education Coordinating Board complaint log

The newest complaints about Texas Higher Education Coordinating Board, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 5, 2026Payday & personal loansProblems receiving the advanceTXExplainedYes
Feb 13, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jan 13, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jan 10, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedNo
Jan 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Sep 9, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Aug 4, 2025Student loansProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Jul 16, 2025Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
May 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Mar 14, 2025Student loansImproper use of your reportReporting company used your report improperlyTXExplainedYes
Mar 13, 2025Student loansImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 13, 2025Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Feb 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 16, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Sep 14, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 11, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledCOExplainedYes
Jul 8, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jun 10, 2024Student loansDealing with your lender or servicerTrouble with how payments are being handledAZExplainedYes
Apr 19, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Mar 3, 2024Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 22, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 4, 2023Student loansStruggling to repay your loanCan't temporarily delay making paymentsTXExplainedYes
Nov 3, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 5, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedMDExplainedYes
Jul 15, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jun 20, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Apr 15, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 8, 2023Debt collectionTook or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debtMIExplainedYes
Jan 26, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 2, 2023Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 16, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 13, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 14, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Sep 21, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Sep 15, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Sep 14, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Sep 13, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 15, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Jul 8, 2022Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 27, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Jun 26, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jun 3, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Apr 14, 2022Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Apr 12, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Dec 28, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Dec 17, 2021Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedNo
Nov 18, 2021Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Aug 1, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Jun 2, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
May 21, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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