Case file
Bank accounts
Complaint 14729370 Cadence Bank
Explained- Product
- Checking or savings account · Checking account
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 18, 2025Complaint received
- Aug 25, 2025Sent to Cadence Bank (38 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Cadence Bank complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 13, 2026 | Bank accounts | Closing an accountCan't close your account | MS | Fixed | Yes |
| Jan 23, 2026 | Bank accounts | Closing an accountCompany closed your account | TX | Money back | Yes |
| Nov 14, 2025 | Bank accounts | Closing an accountCan't close your account | NE | Fixed | Yes |
| Sep 20, 2025 | Bank accounts | Closing an accountFunds not received from closed account | AL | Money back | Yes |
| Feb 12, 2025 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| Oct 26, 2024 | Bank accounts | Closing an accountCompany closed your account | TN | Explained | Yes |
| Oct 15, 2024 | Bank accounts | Closing an accountCan't close your account | UT | Fixed | Yes |
| Oct 7, 2024 | Bank accounts | Closing an accountCompany closed your account | MS | Explained | Yes |
| Mar 13, 2024 | Bank accounts | Closing an accountFees charged for closing account | MS | Explained | Yes |
| Nov 3, 2023 | Bank accounts | Closing an accountFunds not received from closed account | AL | Explained | Yes |
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